Refund policy

Paid plans are billed monthly by our payment provider, Lemon Squeezy, which acts as the seller of record. Refunds are issued through them.

14 days on your first payment

If a plan is not for you, write to hello@aerolo.date within 14 days of your first payment for that plan and we will refund that payment in full. Use the email address of your account. The free trial itself costs nothing.

Later payments

Renewals are not refunded automatically. Cancel before the renewal date to avoid the next payment. If you were charged by mistake, for example after you cancelled, contact us and we will fix it.

Cancelling

Cancel any time in Settings, under Plan, then Manage subscription. The plan stays active until the end of the period you paid for. Your logbook and other data stay in your account, readable and exportable, but you cannot add new entries.

Your legal rights

This policy does not limit rights you have under mandatory consumer law, including any right to withdraw from a distance contract.